X DATA PRODUCTS ADDITIONAL TERMS

You may receive access to Services under the Master License Agreement and an Order that require additional terms. If you access or receive the below Services (as indicated in an Order), you agree to the following terms. Capitalized terms used herein will have the respective meanings ascribed to them in the Master License Agreement.

Activity and Engagement API Addendum

As part of the Services provided by X to you under the Agreement and Order, you desire to obtain access to and use the Account Activity API, Engagement API or InsightsTrack (“Activity and Engagement APIs”).

  1. Additional Limitations on Activity and Egagement APIs. In addition to the limitations set forth in the Agreement, additional limitations apply to the non-public information (including but not limited to Direct Messages, protected Tweets, and activity and engagement insights about Tweets) shared via our Activity and Engagement APIs (as defined below) belonging to a user who has authorized you to retrieve such information via the methods specified in the technical documentation (“Non-Public Information”). You shall only retrieve or accept Non-Public Information belonging to the End User who you are supporting through a specific written agreement with such End User, and only when you (via the End User) have been authorized by a X user to retrieve such information at the time of the retrieval. You may display Non-Public Information only to that same End User within the Customer Application.  You may not display Non-Public Information retrieved on behalf of one End User to any other individual or entity, including the general public or any other End User.  You may not aggregate or otherwise combine Non-Public Information retrieved on behalf of one End User with Non-Public Information retrieved on behalf of any other End User, or retrieve, analyze, store, or otherwise use Non-Public Information for any purposes except those expressly authorized by End User and consistent with the Agreement and X TOS.  

  2. You acknowledge that this Addendum shall apply to and govern any API that delivers Non-Public Information, including, but not limited to the Account Activity API, Engagement API and InsightsTrack (collectively, the “Activity and Engagement APIs”).

Enterprise Data Collector Addendum


As part of the Services provided by X to you under the Agreement, You desire to obtain access to and use the Enterprise Data Collector (“EDC”) that enables you to access data from a variety of publicly available data sites (“Third Party Data”).

  1. Access to Third Party Data. You understand and acknowledge that X is not the source of any Third Party Data which is made available by the applicable data providers (“{Providers”) and your rights and obligations regarding the access and use of such Third Party Data through the EDC is subject to the applicable agreements of the Providers that are the source of the Third Party Data that the Providers make available on their social media data sites (“Third Party Agreements”).  You acknowledge that you must agree to the Third Party Agreements in order to access and use the Third Party Data. X does not provide you with the Third Party Agreements and X is not subject to such Third Party Agreements. Third Party Data is not considered X Content.

  2. Disclaimer.  X is not responsible and shall have no liability whatsoever regarding the Third Party Data. 

  3. Representations and Warranties by Customer.   You represent and warrant that:  (a) that you shall comply with and shall not violate any Third Party Agreements; and (b) that you will not violate any applicable law or regulation, or cause a breach of any agreement with any third party, in connection with the performance of its obligations and use of the EDC and Third Party Data. In the event of any breach of any of the foregoing warranties, in addition to any other remedies available at law or in equity, X shall have the right to immediately suspend access to the EDC  and the availability of the Third Party Data in order to prevent harm to X or its business and to limit any potential liability. If practicable, X will provide notice and opportunity to cure. Once cured, at X's discretion, X will use reasonable efforts to promptly restore the EDC and access to the Third Party Data.

  4. Claims Against X. You will defend, at your own expense, any claim, suit or action against X brought by a third party to the extent that such claim, suit or action, in connection with the performance of your obligations and use of the EDC or Third Party Data is based on, (i) your failure to comply with or violation of any Third Party Agreements  or (ii) your use of any Third Party Data accessed through the Service (each, a “X Claim”), and you will indemnify and hold X harmless from and against liability incurred by X that is specifically attributable to such X Claim or those costs and damages agreed to in a monetary settlement of such X Claim. The foregoing obligations are conditioned on X:  (a) promptly notifying you in writing of such X Claim; (b) giving you sole control of the defense thereof and any related settlement negotiations; and (c) reasonably cooperating and, at your request and expense, assisting in such defense. This Section shall survive termination or expiration of this Addendum.

  5. Termination. X may terminate this EDC Addendum and Customer’s access to EDC without cause upon ninety (90) days notice.